PoPIA Complaints
Should you feel that your personal information has been violated, complete the prescribed form and send it to
Should your PAIA request be denied or there is no response from a public or private bodies for access to records you may use complete the prescribed form and send it
https://www.inforegulator.org.za/
Complaint Procedure & Contact Details
Rules of procedure relating to the manner in which a complaint must be submitted and handled by the Information Regulator (includes Form 20- Request for an Internal Review), 13 Oct 2021.
The Information Regulator (South Africa)
The Information Regulator of South Africa is based at: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001.
P.O Box 31533, Braamfontein, Johannesburg, 2017
General enquiries: .
– should your PAIA request be denied or there is no response from a public or private bodies for access to records you may use this email address to lodge a complaint.
– should you feel that your personal Information has been violated, you may use this e-mail address to lodge a complaint.
Manual registration of Information Officers:
Compliance: or
